Pakistan & Bangladesh's Dealership Management Software

Dealership Management Software for Car Showrooms in Pakistan & Bangladesh

SyberEdge Dealership Management Software runs your whole dealership from one platform — customer leads and sales, vehicle ordering and delivery, workshop and service center, spare parts, accounting, and HR. Built for multi-brand showrooms, not tied to any single manufacturer.

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20+
Years Experience
500+
Dealerships Served
3×
Faster Lead Response
Lead Captured PakWheels · Just now
🚗
Auto Relationship Dashboard

Real-time overview · April 2026

47
Deals This Month
₨ 84M
Monthly Revenue
38%
Conversion Rate
6.2d
Avg. Close Time
Lead Response Rate94%
Test Drive Conversion71%
Aftersales Follow-Up88%
WhatsApp Sent Follow-up automated
Built for Pakistan & Bangladesh Auto Dealers
Multi-Brand Compatible
WhatsApp Business API
Multi-Branch Support
20+ Years Industry Experience
Karachi-Based Support
The Problem

Running a Dealership Shouldn't Mean Five Different Systems

Most dealerships juggle a CRM for leads, a separate register for vehicle orders, a whiteboard for the workshop, a spreadsheet for spare parts, and yet another system for accounts and payroll — and none of them talk to each other.

Disconnected Departments

A sold car's service history is invisible to your accounts team, and a workshop delay never reaches the salesperson who promised delivery.

No Real-Time Visibility

Owners and managers can't see what every branch, showroom, or workshop bay is doing right now without walking the floor or calling around.

Data Typed Twice

The same customer, vehicle, and payment details get re-entered into separate CRM, workshop, and accounting tools — wasting time and inviting errors.

Parts & Stock Confusion

Spare parts usage isn't connected to workshop jobs, so reordering happens on guesswork instead of real consumption data.

SyberEdge Dealership Management Software puts every department on one database — so information moves as fast as your customers expect.

Module 1 · CRM & Sales

Complete CRM & Sales Pipeline for Car Dealerships

Capture every enquiry — from PakWheels, OLX Autos, your website, walk-ins, or WhatsApp — into one pipeline, and follow it through test drive, negotiation, and delivery without a single lead falling through the cracks.

📥

Smart Lead Capture

Auto-import leads from PakWheels, OLX Autos, website, walk-ins, WhatsApp, and referrals — zero manual entry

👤

Customer 360° Profiles

Full purchase history, test drives, documents, financing, and communication log — all in one profile

🔁

Visual Sales Pipeline

Drag-and-drop Kanban pipeline tracking every deal from New Lead to Delivery — with real-time visibility

📱

WhatsApp Automation

Personalised follow-ups, reminders, and deal confirmations sent automatically via WhatsApp Business API

📊

Sales Performance Dashboard

Real-time KPIs for every salesperson, branch, and team — track conversions, revenue, and close times

Key Features

Key CRM & Sales Features of SyberEdge

Everything your dealership needs to capture more leads, close more deals, and build lasting customer relationships — purpose-built for Pakistan's automotive market.

🚀 Multi-Source Lead Capture

Automatically pull leads from every channel into one unified inbox — no lead is ever missed or duplicated.

  • PakWheels & OLX Autos auto-import
  • Website & walk-in registration
  • WhatsApp & phone call logging
  • Referral & social media tracking
  • Lead scoring & priority assignment

👤 Customer 360° Profiles

Every customer gets a rich, complete profile that grows with every interaction across their entire journey.

  • Full purchase & test drive history
  • Communication timeline log
  • Trade-in & part-exchange records
  • Financing & insurance details
  • CNIC & document storage

🔁 Visual Sales Pipeline

A drag-and-drop Kanban board built around your dealership's exact sales process — customisable at every stage.

  • New Lead → Contacted → Test Drive
  • Negotiation → Booked → Delivered
  • Custom stages per dealership
  • Deal value & probability tracking
  • Salesperson assignment & transfer

📱 WhatsApp & SMS Automation

Send personalised messages automatically at the right stage — confirm appointments, follow up cold leads, celebrate deliveries.

  • WhatsApp Business API integrated
  • Automated follow-up sequences
  • Appointment & test drive reminders
  • Deal confirmation & delivery alerts
  • Urdu & English language support

📅 Appointment & Test Drive Scheduler

Built-in calendar with salesperson allocation, branch selection, and automatic confirmations to minimise no-shows.

  • Visual calendar per salesperson
  • Automatic confirmation messages
  • Multi-branch scheduling
  • No-show follow-up automation
  • Test drive outcome recording

📊 Sales Performance Dashboard

Real-time visibility into every salesperson, branch, and team metric — so managers always know where deals stand.

  • Revenue & deals-closed KPIs
  • Conversion rate by lead source
  • Average days-to-close tracking
  • Salesperson leaderboard
  • Branch-level comparison reports

🔔 Task & Follow-Up Engine

Automatically assign follow-up tasks when leads go cold — your team gets daily briefings and never misses a callback.

  • Auto-task creation on stage change
  • Escalation rules for cold leads
  • Daily task briefing dashboard
  • Overdue task alerts & reminders
  • Manager override & reassignment

🏦 Finance & Insurance Module

Track financing applications, bank approvals, F&I product sales, and leasing partner integrations — per deal.

  • Bank financing application tracker
  • Insurance tie-up management
  • F&I product commission tracking
  • Leasing partner integration
  • Per-deal profitability calculation

🛡️ Aftersales & Loyalty Tracking

Turn one-time buyers into lifelong brand advocates with service reminders, loyalty programs, and upsell triggers.

  • Service & maintenance reminders
  • Repeat purchase identification
  • Loyalty program management
  • Upsell & cross-sell opportunity alerts
  • Customer satisfaction follow-ups
Deal Pipeline

Your Full Sales Cycle, Visualised

AutoRelate maps every stage of your dealership's sales process. Move deals forward with a single click and know exactly where every rupee of revenue sits at any moment.

24
New Leads
18
Contacted
11
Test Drive
8
Negotiating
5
Deal Signed
3
Delivered
Live Customer Overview — Karachi Showroom
Live
AK

Ahmed Karim

Toyota Corolla 2024 · Enquired 2 hours ago via PakWheels

Hot Lead
SR

Sara Rehman

Honda City 2023 · Test drive scheduled for 3:00 PM today

Test Drive
MF

Muhammad Farooq

Suzuki Swift 2024 · Negotiation stage · Finance application pending

Negotiating
NB

Nadia Butt

KIA Sportage 2024 · Deal closed · Delivery scheduled tomorrow

Closed ✓
ZA

Zain Akhtar

Hyundai Tucson · Initial contact · Follow-up task overdue

Follow-Up Due
WhatsApp Automation

Sell More Cars with WhatsApp Automation

Pakistan's car buyers live on WhatsApp. AutoRelate CRM connects directly to the WhatsApp Business API — so your dealership responds instantly, follows up automatically, and never lets a lead go cold.

Module 2 · Dealership Management

From Confirmed Deal to Delivered Vehicle — Fully Tracked

Once a deal is closed in the CRM, SyberEdge carries it forward — the vehicle order with your manufacturer or distributor, payment tracking, delivery scheduling, warranty registration, and documentation — part of the same broader ERP platform SyberEdge builds for Pakistani businesses.

📋 Vehicle Order Management

Orders placed with the manufacturer or distributor no longer live in someone's inbox — track every order against its original deal record.

  • Order logged directly from the deal
  • Manufacturer/distributor order status
  • Shared visibility across departments

💰 Payment & Installment Tracking

Partial payments and balances across many active deals are easy to lose track of — not when every payment is recorded against the deal itself.

  • Payment history per deal
  • Outstanding balance visibility
  • Fewer disputes at delivery

🚚 Delivery Scheduling

Delivery dates promised verbally are easy to miss — schedule and track delivery status per vehicle instead.

  • Delivery calendar per vehicle
  • Status updates through to handover
  • Fewer delayed-delivery complaints

🛡️ Warranty & Documentation

Warranty paperwork and registration documents scattered across physical files slow down every claim — attach them to the vehicle record instead.

  • Documents attached per vehicle/customer
  • Faster warranty claim handling
  • Audit-ready records

🕓 Customer & Vehicle History

A returning customer's full history shouldn't depend on who picks up the phone — one history view per customer and per vehicle, visible to every department.

  • Full purchase & service timeline
  • Visible across sales, workshop & accounts
  • Serve repeat customers like you know them
Inventory Integration

Link Customers to Real Vehicles in Real Time

AutoRelate CRM connects your customer records directly to your live vehicle inventory — so salespeople always know what's available, what's been test-driven, and what's reserved.

🚘

Vehicle Stock Linking

Attach specific stock units to customer deals. See which vehicles are shown, reserved, or available in real time.

Real-time
🔍

Test Drive Tracking

Record every test drive against both the customer profile and the vehicle — with outcome notes and follow-up triggers.

Automated
📋

Vehicle Wishlist

Capture customer preferences and notify them automatically when a matching vehicle arrives in stock.

Smart Alerts
🔄

Trade-In Management

Manage part-exchange and trade-in valuations directly within the deal record — with full appraisal history.

Integrated
🏢

Multi-Branch Stock View

Salespeople can see stock across all branches and transfer vehicles between locations within the system.

Multi-Branch
Module 3 · Service Center

Know Exactly Where Every Vehicle Is in Your Workshop

Whether it's a car you sold or a walk-in customer's vehicle, SyberEdge tracks it from reception to delivery — job card, technician assignment, bay tracking, parts, repair, and quality check — as one connected workflow, not disconnected handoffs.

1
Vehicle Reception
2
Job Card Creation
3
Technician Assignment
4
Bay / WIP Tracking
5
Parts Requirement
6
Parts Issuance
7
Repair / Service
8
Quality Check
9
Delivery
10
Service History Saved

🧾 Job Card & Work Order Management

Verbal or paper job cards get lost or misread — create and track a digital job card per vehicle, from intake to completion.

  • Digital job card per vehicle
  • Nothing left to memory
  • Full intake-to-completion tracking

👨‍🔧 Technician & Bay Assignment

Know which technician is working on which vehicle, and where it is right now — without walking the workshop floor to find out.

  • Technician-to-vehicle assignment
  • Bay & work-in-process status
  • Real operational visibility and control

🚿 Full Range of Service Types

Servicing, maintenance, repairs, denting & painting, car wash, and detailing — all logged against the same vehicle record.

  • Servicing & maintenance
  • Denting, painting & detailing
  • Car wash status tracking

📦 Parts Requirement & Issuance

Technicians waiting on parts nobody confirmed were available cause workshop delays — raise part requirements directly from the job card.

  • Part requirement raised from job card
  • Direct issuance against the job
  • Fewer delays caused by parts confusion

📜 Complete Service History

A vehicle's past service work should be visible the next time it comes in — every job, part, and technician note is saved permanently.

  • Faster diagnosis on repeat visits
  • Builds customer trust
  • Stronger case for repeat service visits
Module 4 · Parts & Inventory

Connect Your Parts Store to Every Workshop Job

Spare parts inventory stops being a guessing game when it's connected directly to the jobs consuming it. Track stock availability, procurement, receiving, issuance, and consumption — so your parts store and your workshop always see the same numbers.

📦

Stock & Procurement Tracking

Track stock levels and procurement against real consumption, instead of reordering on gut feeling.

Real-time
🔧

Parts Issuance to Jobs

Issue parts directly against a job card or work order, so it's always clear which job consumed which part.

Traceable
👁️

Shared Inventory Visibility

Sales, workshop, and store staff all see the same stock numbers — reducing confusion between departments.

Cross-Department
Module 5 & 6 · Back Office

Accounting and HR, Connected to Your Dealership

Sales, workshop, and parts activity flows straight into your books and your staffing records — no separate system, no re-typing numbers that already exist.

Financial Accounting

Every sale, workshop invoice, and parts transaction flows into your books automatically — so your accounts team isn't re-entering numbers that already exist elsewhere in the system.

See full Accounting Software capabilities

HR & Payroll

Sales staff, technicians, and support teams — attendance and payroll can be managed as part of the same platform running your dealership, so staffing data doesn't live in a separate silo.

Explore HR & Payroll Software
Built for Any Brand You Sell

One System, Every Vehicle Brand in Your Showroom

SyberEdge Dealership Management Software is not built around a single manufacturer. It has supported dealership environments involving brands such as the ones below — used here as examples of the type of dealership workflow the platform supports.

Toyota Honda MG Changan Suzuki BYD Deepal Dongfeng FAW Hyundai KIA Mitsubishi

SyberEdge is an independent software provider. Brand names referenced above are used solely to describe supported dealership workflows and do not imply endorsement or partnership with those manufacturers.

Why SyberEdge

Why Choose SyberEdge Dealership Management Software?

Built by a Pakistan-based team that understands how automotive dealerships and service centers here actually operate — not a generic foreign system forced to fit.

01

Built for Pakistan & Bangladesh's Auto Market

PakWheels & OLX integration, WhatsApp-first communication, local vehicle makes & models pre-loaded, Urdu & English language support — built for how dealers here actually work.

02

Affordable & Scalable Pricing

From a single-city showroom to a nationwide dealer group — flexible pricing that grows with your business. No per-user traps, no hidden charges.

03

Complete Dealership Solution

CRM, vehicle ordering & delivery, workshop & service center, spare parts, accounting, and HR & payroll — one platform covering every department in your dealership.

04

Local Support & Fast Onboarding

Our Karachi-based team handles your implementation, training, and ongoing support. We speak your language and understand your market.

05

20+ Years of Software Excellence

SyberEdge has been serving Pakistani businesses across real estate, distribution, pharma, and now automotive — two decades of proven enterprise software experience.

06

One Database, Every Department

CRM, sales, workshop, parts, accounts, and HR all read from the same customer and vehicle records — so nothing has to be typed twice.

Business Benefits

Real Results for Your Dealership

Measurable improvements from day one — these are the outcomes dealerships experience after going live with SyberEdge.

3× Faster Lead Response Time

Automated WhatsApp replies mean customers hear back instantly — dramatically increasing the chance of a test drive booking

40% Higher Conversion Rate

Structured follow-up automation ensures no lead falls through the cracks — more leads convert to test drives and deals

Reduce Average Deal Close Time

Clear pipeline stages and automated next-step prompts keep deals moving — shortening your average days-to-close significantly

Increase Per-Deal Profitability

F&I module tracking and upsell triggers help salespeople identify and close more finance, insurance, and add-on products

Total Visibility Across All Branches

Multi-branch dashboards let owners and GMs see exactly what every team and location is doing — from anywhere, in real time

Build Long-Term Customer Loyalty

Aftersales reminders and loyalty tracking bring customers back for their next vehicle — turning one sale into a lifetime relationship

Fewer Workshop Delays

Connecting job cards to live parts stock means technicians spend less time waiting on parts and more time working on the vehicle

FAQ

Frequently Asked Questions

Everything you need to know about SyberEdge Dealership Management Software

What is a Dealer Management System (DMS), and how is it different from a CRM?
A CRM manages leads and the sales relationship with a customer. A Dealer Management System (DMS) goes further — it also manages vehicle ordering, delivery, workshop and service operations, spare parts, and accounting and HR. SyberEdge combines both: a full CRM plus the operational modules of a DMS, in one platform, for dealerships in Pakistan and Bangladesh.
Can one system really manage both vehicle sales and workshop/service operations?
Yes. SyberEdge connects the sales side (CRM, pipeline, delivery) and the service side (job cards, technician assignment, bay tracking, parts issuance) to the same customer and vehicle records, so a car's sales history and its service history live in one place.
Can the software manage spare parts and inventory?
Yes. Spare parts stock, procurement, receiving, and issuance are tracked and connected directly to workshop job cards, so parts usage and inventory levels stay in sync.
Is the software tied to one vehicle brand, or can it support multi-brand dealerships?
SyberEdge Dealership Management Software is brand-independent. It has supported dealership workflows involving multiple manufacturers and can be configured for a single-brand franchise or a multi-brand showroom. Brand names referenced on this page are used only as workflow examples, not as claims of official partnership.
Does it integrate with PakWheels and OLX Autos?
Yes, AutoRelate CRM is designed to automatically import leads from Pakistan's leading automotive marketplaces including PakWheels and OLX Autos. Leads flow directly into your pipeline without any manual data entry, ensuring every enquiry is captured, assigned to a salesperson, and followed up automatically.
How does the WhatsApp automation work?
AutoRelate CRM connects directly to the WhatsApp Business API. When a new lead comes in, an instant personalised reply is sent automatically. As the deal progresses through your pipeline, the system sends appointment confirmations, test drive reminders, deal status updates, and post-delivery follow-ups — all without any manual effort from your sales team. Messages can be in Urdu or English based on customer preference.
Can it manage multiple showroom branches?
Yes, AutoRelate CRM is built for multi-branch dealership groups. Owners and general managers get a consolidated group-level dashboard while branch managers see only their location's data. You can assign salespeople per branch, restrict data visibility by location, share stock across branches, and compare performance between showrooms — all from a single account.
Is there a Finance and Insurance module included?
Yes, the Finance & Insurance (F&I) module is included in the Professional and Enterprise plans. It allows you to track bank financing applications and approval status, manage insurance partner tie-ups, record F&I product sales and commissions, and calculate per-deal profitability — helping your dealership increase revenue from every transaction.
Does the platform include financial accounting?
Yes, a Financial Accounting module is included, so sales, workshop, and parts transactions flow into your books without manual re-entry. See our dedicated Accounting Software page for full ledger, invoicing, and reporting details.
Is HR and Payroll included, or a separate product?
HR & Payroll is available as part of the broader SyberEdge ecosystem alongside the dealership platform. See our HR & Payroll Software page for details on attendance, leave, and payroll processing.
Can the system track a vehicle's full service and ownership history?
Yes — each vehicle record accumulates its sales history, service jobs, parts used, and technician notes over time, visible whenever that vehicle returns to your showroom or workshop.
Is this suitable for a small, single-branch showroom, or only large dealer groups?
The platform is built to scale — from a single-city showroom to a multi-branch dealer group — with pricing and configuration that adjusts to the size of your business.
Do you offer a free demo before purchase?
Absolutely. We offer a completely free demo for dealerships across Pakistan and Bangladesh. Our team will walk you through the modules most relevant to your business — CRM, workshop, parts, accounts, or all of them together, whether you are a single showroom or a multi-city dealer group. Contact us today at (+92) 300-9225562, WhatsApp us, or email sales@syberedge.com to schedule your free personalised demo.
Free Demo Available in Pakistan & Bangladesh

Ready to Run Your Whole
Dealership on One System?

Join dealerships across Pakistan and Bangladesh already running their sales, workshop, and back office on SyberEdge. Get a free personalised demo today — no commitment required.

Get Free Demo Call Us Now
(+92) 300-9225562
sales@syberedge.com
Karachi, Pakistan